Refund policy

What counts as delivered

• LeadLeak ($37): delivered when at least one of your pages gets at least 2 of its 3 reviews (SEO, copy, and design, UX and conversion). The free PageSpeed test alone doesn’t count. If we can’t deliver it within 2 hours of payment, we refund your whole order, add-ons included.
• Online Visibility Report ($27): delivered when at least two AI models answered at least 10 of their 15 questions. Otherwise we refund the $27.
• Turn Competitors’ Fall-outs Into Your Wins ($9): delivered when at least one competitor is compared. Otherwise we refund the $9.
• 10 High-Converting Keywords ($9): delivered when your list of searches is ready. Otherwise we refund the $9.

Partial results

Refunds are per item. If an item is delivered but one part is missing (for example one page’s speed test), the item isn’t refunded; that part shows “This part of the review isn’t available”.

Offers after your report: the homepage fix ($197) and the Top 5 Fix Pack ($97)

We hand your order to our team within one business day (US Central time, Monday to Friday), and Adrian books your call or sends your fixes. These aren’t refunded automatically: they’re delivered by a person, so if something goes wrong, a person contacts you to fix it or refund you. Orders bought before 12 November 2026 that included the done-for-you website upgrade ($1,500) follow the same rule.

How refunds reach you

Refunds go back to the card you paid with. Your bank usually shows them within 5–10 business days. Your report page and email show what was refunded and why. Each item is refunded at most once.

Questions

Contracting Empire · baim@contractingempire.com